Privacy Policy

Last updated: 12th June 2026

At VisaTree, we respect your privacy and are committed to protecting the personal information you share with us through our website and mobile application.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the VisaTree website, mobile application, enquiry forms, counselling services, or related services.

By using our website or mobile app, you agree to this Privacy Policy.

Information We Collect

We may collect the following information when you use VisaTree services:

Personal Information

• Name

• Email address

• Phone number

• Academic details

• Preferred country, course, or university

• Enquiry details submitted through forms

• Information shared during counselling, calls, WhatsApp, email, or other communication

App and Device Information

When you use our mobile application, we may collect:

• Device type and operating system

• App usage data

• IP address

• Browser or device information

• Crash logs or performance data

• Pages or screens visited inside the app

Optional Permissions

Our app may request certain permissions only when required for app functionality, such as:

• Internet access to submit enquiries and load app content

• Notification permission to send updates, reminders, or service-related information

• File or media access only if you choose to upload documents for admission, visa, or counselling purposes

We do not access permissions without your consent where consent is required.

How We Use Your Information

We use collected information to:

• Provide overseas education counselling and related services

• Assist with university admissions and visa guidance

• Respond to enquiries submitted through the website or app

• Communicate updates, reminders, offers, and service information

• Process student profiles and application requirements

• Improve website, mobile app, and service quality

• Maintain internal records

• Comply with legal and regulatory requirements

• Improve app security, performance, and user experience

VisaTree does not sell, rent, or trade your personal information to third parties.

Sharing of Information

Your information may be shared only when necessary, including:

• With universities, colleges, or institutions for admission and application purposes

• With trusted service providers who help us operate our website, mobile app, communication, hosting, analytics, or support services

• With visa, admission, or documentation partners where required for your service request

• When required by law, legal authorities, or government agencies

All shared information is handled confidentially and used only for service-related purposes.

Data Safety and Security

We use reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Users are advised not to share sensitive information unless required for service purposes.

Cookies and Tracking Technologies

VisaTree may use cookies and similar technologies on our website to improve user experience, analyze website traffic, and understand how users interact with our services.

You may disable cookies through browser settings, but some website features may not function properly.

Third-Party Services

Our website or app may use third-party services such as hosting providers, analytics tools, communication tools, payment or support services. These third parties may collect limited information as required to provide their services.

VisaTree is not responsible for the privacy practices of external websites or third-party links. We encourage users to review their privacy policies before sharing information.

Children’s Information

VisaTree does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If you believe a minor has provided personal information through our website or app, please contact us and we will take appropriate action.

Data Retention

We retain your personal information only as long as necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, and improve our services.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for communication

• Request that we stop contacting you for promotional purposes

To exercise these rights, please contact us using the details below.

App Privacy and Play Store Disclosure

Our mobile app collects user information only for education counselling, admission assistance, visa guidance, enquiry management, communication, app functionality, analytics, and service improvement.

We do not sell user data. We do not collect sensitive information without user consent. Any data collected through the app is used only for VisaTree service-related purposes.

Updates to This Privacy Policy

VisaTree may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Users are encouraged to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@visatree.in
Phone: 7997007775